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The Loyalty Club allows you to enjoy an increasing discount simply by placing orders at least every 120 days! For each purchase you make, you graduate to a higher level of discounting:
To become a member, all you need to do is register for an account on our website. Our system automatically keeps track of the orders you’ve placed and applies the appropriate discount as you shop. There are no upfront costs or ongoing fees – only savings!
Remember: to keep your club discount active, you must make a purchase at least every 120 days or join our subscription program.
Participating in the program is easy. Find your specific situation below and follow the directions:
If you've never ordered before:
Create your account now and place your first order. You can also create one during checkout when you're ordering.
Registering automatically enrolls you for the program. With each order you place, you'll receive an email confirming your graduation to the next level.
If you're a current customer with an account:
Simply log in to your account when you shop!
Your customer level will automatically increase when each qualifying order is shipped. When this happens, your account will reflect your new pricing and you'll be able to claim it on your next order.
As an active Loyalty Club member, all you need to do is log in each time you shop. You'll see your member pricing applied throughout the site as well as notices across the site letting you know your discount is being applied. Here is an example of the notices you'll see:
Don't wait! Start placing orders today to graduate through the program and enjoy up to 15% off our products automatically.
Want to share the joy of CBD with those you know? Don't hesitate to use your extended Loyalty Club savings to shop for friends and family! There are no limits to the number of items you can buy or the number of orders you can place with your account. You can even drop ship products to anyone you want using the 'Ship to a Different Address' option in checkout!
Q: How will I know my discount is being applied?
A: Once you're in the club, you'll see messages alerting you to your current tier, and your pricing discount is automatically applied across the website as you shop.
Q: How long does my membership last?
A: As long as you've made a purchase in the last 120 days. If you maintain an active subscription, you'll always be enrolled!
Q: Do the Charter Buyer Club savings apply to subscription orders?
A: Absolutely! The savings apply to both standard and subscription orders. If you start a subscription, your discount will increase automatically with each shipment.
Q: Does the Loyalty Club stack with the referral program?
A: Yes! You can unlock even more savings by referring your friends and family. Any referral credit earned automatically applies after your Charter Buyer Club discount is applied.
If you were a founding member of our Charter Buyer Club we thank you for your participation. As promised we've granted you 20% off for life by lowering the retail prices of our products in November of 2022 - in-fact we decreased prices up to 25% in some cases!
While we've sunsetted the Charter Buyer Club, the new Loyalty Club is it's replacement. We've adjusted the discount scale and requirements slightly, but hope you'll find it's very familiar territory and continues to sufficiently reward you for your purchases with us.
To ensure that you're treated as the special client that you are, as we transition to our new Loyalty Club program we've graduated you automatically into the new club based on your previous Charter Buyer Club status. That means if you were a gold member of our Charter Buyer Club, you're a gold member of our Loyalty Club.
As a result, you keep your preferred status and get an even better deal on the CBD products you love. You'll see a discount of up to 36% off the previous retail pricing! All you need to do to keep your Loyalty Club membership is purchase at least once every 120 days.